I've purchased your deal twice, but ended up refunding as I never really got it to fit into my workflow. However, I notice that you are making a lot of updates (and very interesting one's too)
With that said, circa how long are you planning on having your sale on AppSumo this time around you think?
Q: Problems with synchronizing / adding new devices - customer numer is 17826
Hello Dear Letterly team,
my customer numer is 17826 - I installed my first Devices in august 2024. On Sunday I ordered annother Code by appsumo. I do not understand how to get my already existing Messages and textes on the web ? It is very very complicated and frustrating. Every afford I do is without effect.
Can You please send and provide an instruction how to install a new device and synchronize the existing Content ?
how do we deactivate a device? when i hit trash button, it just hides it, and when i click 1 device for that user, it again shows the licenses stil there. Please help Also awaiting response on email.
Q: Using Letterly for both professional and light family use – how to manage recordings?
Hi! I'm about to purchase the Letterly Lifetime Deal and have a question. My main use would be professional, but I would also like to let younger family members use it on their devices. Since everything would likely be linked to the same email account, I'm wondering: — Would all recordings be mixed together? — Is there a way to organize or separate different users' recordings to keep things tidy?
Thanks so much for your help. I'd love to make sure I understand how it works, so I can buy the right number of licenses for my needs.
Yes, of course — it's possible to share access between different users.
Here's how to do it: - For example, if you bought 3 codes, you'll have access on 4 devices. - Go to account.letterly.app and activate the codes. - On the same page (account.letterly.app), you can add the emails you want to give access to. (The email you're logged in with will automatically have access.) - Then, just...
Hello, I would like to record on the iPhone with Letterly and then edit the spoken text on the Apple laptop - i.e. sync between iPhone and laptop. Do I need 2 codes for this or is 1 code enough? Thank you for your answer!
Yes, our AppSumo pricing works in a way that the price depends on the number of devices. If you want to record on your iPhone and use the texts on the web or Mac, you’ll need 2 devices — which means 2 codes.
But keep in mind that starting from 3 codes, the number of devices increases non-linearly. For example, 3 codes give you 4 devices :)
Q: How long are you staying?
Hi Ilfat!
I've purchased your deal twice, but ended up refunding as I never really got it to fit into my workflow. However, I notice that you are making a lot of updates (and very interesting one's too)
With that said, circa how long are you planning on having your sale on AppSumo this time around you think?
Ilfat_Letterly
Apr 29, 2025A: Hey!
We’re not sure ourselves, we could leave and come back at any time, or we might leave and never come back, who knows :))
But we’re glad you see our progress. Let us know what’s missing for you to finally stop refunding :D We’ll definitely give it some serious thought!
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Q: Problems with synchronizing / adding new devices - customer numer is 17826
Hello Dear Letterly team,
my customer numer is 17826 - I installed my first Devices in august 2024.
On Sunday I ordered annother Code by appsumo.
I do not understand how to get my already existing Messages and textes on the web ?
It is very very complicated and frustrating.
Every afford I do is without effect.
Can You please send and provide an instruction how to install a new device and synchronize the existing Content ?
Best wishes
Martin
Ilfat_Letterly
Edited Apr 29, 2025A: Hi! Sorry to hear you’re having this issue — but don’t worry, we’ll sort everything out and help you get it fixed!
For now, please send us a message at hi@letterly.app so we can take a closer look and help you directly.
We’ve already started reviewing your case, but it’s better to go over the details via email.
Just in case this wasn’t very clear from our side, here’s a quick reminder: To...
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Q: deactivate a device?
how do we deactivate a device?
when i hit trash button, it just hides it, and when i click 1 device for that user, it again shows the licenses stil there.
Please help
Also awaiting response on email.
Ilfat_Letterly
Apr 29, 2025A: Hi! We're already looking into the situation and will reply to your email very soon — we saw your message.
(Sorry for the delay, there was a power outage across all of Spain yesterday, so we were a bit out of touch)
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Q: Using Letterly for both professional and light family use – how to manage recordings?
Hi!
I'm about to purchase the Letterly Lifetime Deal and have a question.
My main use would be professional, but I would also like to let younger family members use it on their devices.
Since everything would likely be linked to the same email account, I'm wondering:
— Would all recordings be mixed together?
— Is there a way to organize or separate different users' recordings to keep things tidy?
Thanks so much for your help. I'd love to make sure I understand how it works, so I can buy the right number of licenses for my needs.
Ilfat_Letterly
Apr 29, 2025A: Hi!
Yes, of course — it's possible to share access between different users.
Here's how to do it:
- For example, if you bought 3 codes, you'll have access on 4 devices.
- Go to account.letterly.app and activate the codes.
- On the same page (account.letterly.app), you can add the emails you want to give access to. (The email you're logged in with will automatically have access.)
- Then, just...
Share Letterly
Q: sync between iPhone and Apple Laptop
Hello, I would like to record on the iPhone with Letterly and then edit the spoken text on the Apple laptop - i.e. sync between iPhone and laptop. Do I need 2 codes for this or is 1 code enough?
Thank you for your answer!
Ilfat_Letterly
Apr 29, 2025A: Hi!
Yes, our AppSumo pricing works in a way that the price depends on the number of devices. If you want to record on your iPhone and use the texts on the web or Mac, you’ll need 2 devices — which means 2 codes.
But keep in mind that starting from 3 codes, the number of devices increases non-linearly. For example, 3 codes give you 4 devices :)
Share Letterly