Q: Can I have multiple users on my Replient account ?
I need to be able to give access to my community manager to reply to social media comments. So I need at least one or two extra seats. Is that possible in tiers 2-3 ?
A: Hi Mischa, currently we don't have a team-option yet. But we are working on it and it's planned in Q3. At the moment you can login with your credentials on multiple devices and work simultaneously without crashing the app :-)
But this is already a known feature request we put on our roadmap: https://replient.canny.io/feature-requests/p/team-options
Thank you for addressing all my previous questions!
Do you have plans to introduce Tier 4, which could align with the PRO Plan?
The Lite plan doesn't appeal to me, mainly because it lacks DM support, as you mentioned earlier. I would greatly appreciate it if you could take this into consideration.
A: Hey there! Please reach out to us via the live chat on the website. We can sort things out there and get you early access to DMs via replient.ai! Looking forward to hear from you.
A: Thank you very much for your question. At the moment mobile apps are not available, because you can use replient.ai directly in your mobile browser. We have optimize the mobile webview, so it works on all devices.
Nevertheless both Android & iOS apps are on the roadmap and planned for Q3 this year. All the best, Markus
A: Thanks for the question. DM support is available in Pro and Enterprise plans on replient.ai. We grant a nice discount for all AppSumo users directly in the billing section.
Q: Can I have multiple users on my Replient account ?
I need to be able to give access to my community manager to reply to social media comments. So I need at least one or two extra seats. Is that possible in tiers 2-3 ?
Markus_replient.ai
Apr 28, 2025A: Hi Mischa,
currently we don't have a team-option yet. But we are working on it and it's planned in Q3.
At the moment you can login with your credentials on multiple devices and work simultaneously without crashing the app :-)
But this is already a known feature request we put on our roadmap:
https://replient.canny.io/feature-requests/p/team-options
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Q: Tier 4 Upgrade
Hi Markus,
Thank you for addressing all my previous questions!
Do you have plans to introduce Tier 4, which could align with the PRO Plan?
The Lite plan doesn't appeal to me, mainly because it lacks DM support, as you mentioned earlier. I would greatly appreciate it if you could take this into consideration.
Many thanks!
Markus_replient.ai
Apr 28, 2025A: Hey there!
Please reach out to us via the live chat on the website. We can sort things out there and get you early access to DMs via replient.ai!
Looking forward to hear from you.
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Q: Android & iOS Apps
Hi Markus, are there Android & iOS apps available? If not, what is the rough ETA for these features? Thanks!
Markus_replient.ai
Apr 25, 2025A: Thank you very much for your question.
At the moment mobile apps are not available, because you can use replient.ai directly in your mobile browser. We have optimize the mobile webview, so it works on all devices.
Nevertheless both Android & iOS apps are on the roadmap and planned for Q3 this year.
All the best,
Markus
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Q: DM Support
Hi Markus, is there a DM support available? If not, what is the rough ETA for DMs? Thanks!
Markus_replient.ai
Apr 25, 2025A: Thanks for the question.
DM support is available in Pro and Enterprise plans on replient.ai.
We grant a nice discount for all AppSumo users directly in the billing section.
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Q: Limits without changing
Markus_replient.ai
Apr 25, 2025A: Hello,
thanks for the comment. Can you clarify your question?
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