Is there a timeframe on when the release would be for us to be able to respond via video similar to video ask? Also, is that feature something that would be included in appsumo deals once it’s live?
A: Hello drsharla, yes, this feature is currently in beta process and we plan to release it in 2 to 4 weeks. AppSumo users will benefit from this feature
I see that your updates you are about to release include: Location tracking.
Is this precise location of where the video has been taken? (With concent ofcourse) This is a feature that I would love due to being able to mark where a problem is located!
A: Hello, yes, it’s the feature where your customers will grant location access before recording a video. We’ve developed it, and we’ll release it after conducting enough testing.
Q: Request to Secure Current Deal Despite Travel Constraints
Hi Nebi,
I noticed that the deal is set to end in just two days. Unfortunately, I’m currently overseas (St. Helena Island) and I’ve been unable to process any payments with my credit card while here.
I'll be back on May 17th—would it be possible to still take advantage of the current offer when I return? I’d really appreciate any flexibility you can offer on this.
A: Hello, the ltd deal is only for the Appsumo campaign. Please send a reminder email to support@recram.com when you return. So we can see what we can do.
Thanks for reaching out! 1. The white-label option is not included in Tier 4. 2. Regarding Forms and additional workspace limits: after our AppSumo campaign ends, we’ll be announcing how we plan to offer pricing, discounts, and other advantages for users who need more capacity or features beyond the current limits.
How do appsumo peps get access to a white label option ? Also, it’s a bit of a leap of faith to ask potential appsumo users to wait so long to upgrade costs.
Hi Mike, The Forms workspace doesn’t create a significant cost on our end. The main reason for limits is to structure the organization layer properly. Most likely, it’ll either be unlimited or come with a very minimal fee.
Q: Voice narration with screen recording?
Hello - With screen recording, is it possible to let the user voice narrate as he navigates the issue?
Nebi_Recram
Apr 29, 2025A: Hello, yes, you can do this with the capture and forms screen record feature. It is available as beta.
Share RecRam
Q: Responding Via Video
Is there a timeframe on when the release would be for us to be able to respond via video similar to video ask? Also, is that feature something that would be included in appsumo deals once it’s live?
Nebi_Recram
Apr 26, 2025A: Hello drsharla, yes, this feature is currently in beta process and we plan to release it in 2 to 4 weeks. AppSumo users will benefit from this feature
Share RecRam
Q: Precise location
Hi,
I see that your updates you are about to release include:
Location tracking.
Is this precise location of where the video has been taken? (With concent ofcourse)
This is a feature that I would love due to being able to mark where a problem is located!
Nebi_Recram
Apr 23, 2025A: Hello, yes, it’s the feature where your customers will grant location access before recording a video. We’ve developed it, and we’ll release it after conducting enough testing.
Share RecRam
Q: Request to Secure Current Deal Despite Travel Constraints
Hi Nebi,
I noticed that the deal is set to end in just two days. Unfortunately, I’m currently overseas (St. Helena Island) and I’ve been unable to process any payments with my credit card while here.
I'll be back on May 17th—would it be possible to still take advantage of the current offer when I return? I’d really appreciate any flexibility you can offer on this.
Looking forward to hearing from you.
Nebi_Recram
Apr 23, 2025A: Hello, the ltd deal is only for the Appsumo campaign. Please send a reminder email to support@recram.com when you return. So we can see what we can do.
Share RecRam
Q: 2 Questions
1) Is there a white label version available and
2) Whats the cost of additional workspaces if I but Tier 4 ?
Thanks
Mike
Nebi_Recram
Apr 22, 2025A: Hi Mike,
Thanks for reaching out!
1. The white-label option is not included in Tier 4.
2. Regarding Forms and additional workspace limits: after our AppSumo campaign ends, we’ll be announcing how we plan to offer pricing, discounts, and other advantages for users who need more capacity or features beyond the current limits.
Let us know if you have any other questions!
Share RecRam
How do appsumo peps get access to a white label option ?
Also, it’s a bit of a leap of faith to ask potential appsumo users to wait so long to upgrade costs.
Not sure this is for me based on your responses.
Verified purchaser
Hi Mike,
The Forms workspace doesn’t create a significant cost on our end. The main reason for limits is to structure the organization layer properly. Most likely, it’ll either be unlimited or come with a very minimal fee.