Q: Why am I being required to pay for upgrade. When I already paid for lifetime subscription?
Why is it prompting me to upgrade my plan, and only allowing 2 invoices to be created. When I have paid for the Lifetime subscription, which should entail unlimited invoices. I only have one business registered under my account.
A: Hello! Please open a support ticket so we can check your account and provide assistance. This channel is only for general questions. For technical issues or account-related matters, please open a support ticket or send us an email. π
Hi, Playing around with free trial to see if it suits. I added some expenses, but none of them show up in any reports? I want to be able to keep track of basic profit and loss. Is that possible?
A: Hello! Reports are based on the selected date range, so please ensure your expenses fall within it. Also, make sure you're viewing the right report β for example, the Customer Report only shows invoices and payments, not expenses. π
A: Yes! Thatβs one of the core features in Invoiless. You can set up recurring invoices on a daily, weekly, or monthly basis to automatically generate and send them to your client. π
Hi I am an app sumo customer of yours. I have tier 2 which allows me 3 companies, yet when i add the 3rd company it says code is invalid. I have reached out to you twice on your chat online and each time i am yet to receive an answer. I am hoping you are at least monitoring the App Sumo platform.
A: Hello! If the issue persists, please email us directly. If you opened a support ticket through the chat widget, please ensure you used the correct email address to receive our response. Thank you! π§‘
A: Hello! Please refer to this guide for the available reports: https://invoiless.tawk.help/article/reports. If you'd like to request a new report type, feel free to submit a support ticket or join our community on Discord. And yes, you can export reports as Excel files. π
Q: Why am I being required to pay for upgrade. When I already paid for lifetime subscription?
Why is it prompting me to upgrade my plan, and only allowing 2 invoices to be created. When I have paid for the Lifetime subscription, which should entail unlimited invoices. I only have one business registered under my account.
Ay_
Apr 26, 2025A: Hello! Please open a support ticket so we can check your account and provide assistance. This channel is only for general questions. For technical issues or account-related matters, please open a support ticket or send us an email. π
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Q: Expenses reporting??
Hi,
Playing around with free trial to see if it suits. I added some expenses, but none of them show up in any reports? I want to be able to keep track of basic profit and loss. Is that possible?
Ay_
Apr 26, 2025A: Hello! Reports are based on the selected date range, so please ensure your expenses fall within it. Also, make sure you're viewing the right report β for example, the Customer Report only shows invoices and payments, not expenses. π
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Q: recurring Payments with auto invoices
Do you support recurring payments and automatic generated invoices for recurring payments?
Ay_
Apr 26, 2025A: Yes! Thatβs one of the core features in Invoiless. You can set up recurring invoices on a daily, weekly, or monthly basis to automatically generate and send them to your client. π
Guide: https://invoiless.tawk.help/article/recurring-invoices
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Q: Code not working
Hi I am an app sumo customer of yours. I have tier 2 which allows me 3 companies, yet when i add the 3rd company it says code is invalid. I have reached out to you twice on your chat online and each time i am yet to receive an answer. I am hoping you are at least monitoring the App Sumo platform.
Ay_
Apr 26, 2025A: Hello! If the issue persists, please email us directly. If you opened a support ticket through the chat widget, please ensure you used the correct email address to receive our response. Thank you! π§‘
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Q: What sort of account related reports can be generated?
Journals
Transactions statement
Income statement/expense statement
Pending payables/receivables
CSV, excel format
Ay_
Apr 26, 2025A: Hello! Please refer to this guide for the available reports: https://invoiless.tawk.help/article/reports. If you'd like to request a new report type, feel free to submit a support ticket or join our community on Discord. And yes, you can export reports as Excel files. π
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